Returns & Exchanges

Returns & Exchanges
To be eligible for a return or exchange items must be returned within 14 days of receiving them, unused and in the same condition that you received it. 

Unfortunately we are not able to offer exchanges on international orders.

We ask that you contact us prior to returning your item at to inform us of the return and please include a note inside the parcel stating your order number, if you would like a refund or exchange, your name and email address so we can process your request quickly once the parcel arrives.

Return postage costs are to be paid by the buyer and are not included in the refund total, refunds will be made within 7 days after the item has been received and inspected.

The item is your responsibility until it reaches us so please ensure that the packaging is sufficient and for your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods and you obtain (and keep safe) a proof of postage receipt.

Should an exchange have been requested and the item is out of stock a refund will be issued in it's place.

To return your product, you should mail your parcel to: Popcorn Clothing, Unit A012, 6 Kingsway S, Gateshead, Tyne and Wear, NE11 0NE, UK